Pillar 06 · Education Requirement

Trusted Retailer Education

Every certified retailer completes CTCA training across seven core modules and finishes with an online assessment — an 80% passing score — so buyers know a certified business has been trained on the standards that protect them.

7

Training Modules

80%

Passing Score

1

Online Assessment

How It Works

Train, Assess, Certify

Applicants work through self-paced training modules covering the standards every reputable trading card retailer should know. After completing the modules, applicants take a single online assessment covering all seven topic areas. A passing score of 80% or higher is required to advance toward certification.

The Curriculum

The Seven Training Modules

Tap each module to view the topics it covers. All seven are required and feed into the final assessment.

  • The unwritten social contract of the hobby
  • Honesty in representations and dealings
  • Avoiding predatory practices toward new and inexperienced collectors
  • Respecting collectors, peers, and the broader community
  • Recognizing and refusing shill bidding and fake scarcity

The Final Assessment

After completing all seven modules, applicants take one online assessment covering the full curriculum. An 80% passing score is required to advance toward certification.

  • One comprehensive online assessment across all seven modules
  • 80% passing score required to advance
  • Retake opportunities available if needed
  • Assessment must be completed before CTCA review

Ready to Complete the Training?

Education is a required step on the path to certification. Start your application to begin the training modules and assessment.

01Advocacy
02Education
03Standards & Trust
04Community & Growth